Helpful Hotlines and Community Services

Bella Vida Psychology is unable to offer crisis support.

In the event of a crisis, please call 000.

•  Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services. Available 24 hours/7 days a week. Call 13 11 14, text 0477 13 11 14, or chat online.

•  Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. Call 1300 659 467 or chat online.

• Beyond Blue aims to increase awareness about and support people experiencing depression and anxiety. Call 1300 22 4636, 24 hours/7 days a week or chat online.

• Blue Knot Foundation Helpline is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse. Call 1300 657 380, Monday – Sunday between 9am – 5pm AEST or via email helpline@blueknot.org.au. 

• Kids Helpline is a free 24/7 confidential and private counselling service specifically for children and young people aged 5 – 25. Call 1800 55 1800 or chat online.

•  Butterfly Foundation's National Helpline is a free, confidential service that provides information, counselling, and treatment referral for people with eating disorders or body image issues. Call 1800 33 4673, 8am-midnight AEST/AEDT / 7 days a week, chat online or email. 

•  MensLine Australia is a professional telephone and online counselling service offering support to Australian men. Call 1300 78 99 78, 24 hours/7 days a week or chat online.

•  QLife provides nationwide telephone and web-based services offering peer support and referral for the LGBTQIA+ community and their loved ones wanting to talk about issues including sexuality, gender identities, bodies, feelings, or relationships. Call 1800 184 527, 3pm – 12am (midnight) AEST/7 days a week. 

•  PANDA (Perinatal Anxiety & Depression Australia) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. Call 1300 726 306, 9am – 7:30pm AEST (Mon-Fri). 

• Parentline is a confidential telephone service aimed at supporting parents and carers in Queensland and Northern Territory. Call 1300 30 1300, 8am - 10pm AEST/7 days a week or chat online.

• Relationships Australia offer a broad range of support services to individuals, families, and communities. These services aim to support people to build and maintain respectful relationships. See https://www.relationships.org.au/ for your States contact phone number.

•  SANE Australia provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals. Call 1800 18 7263, 10am – 8pm AEST/AEDT (Mon – Fri), or chat online. 

•  Open Arms — Veterans and Families Counselling provides 24/7 free and confidential counselling to anyone who has served at least one day in the Australian Defence Force, their partners and families. Call 1800 011 046. 

• Family and Child Connect provides free, unlimited, and confidential advice for families going through a tough time. Call 13 32 64.

• Lives lived well provides support for people in Queensland, New South Wales, and South Australia who are impacted by alcohol, drugs, or problems with mental health. Call 1300 727 957.

• 1800 RESPECT is a free and confidential counselling and support service for people impacted by domestic, family, or sexual violence. Call 1800 737 732, 24 hours/7 days a week, SMS 0458 737 732 24 hours/7 days a week, or chat online 24 hours/7 days a week.

• YARN is a free and confidential crisis support service for Aboriginal and Torres Strait Islander people. Call 13 92 76 24 hours/7 days a week.